Terms and Conditions for "Riella-Rae's" Website
Introduction
This website, "Riella-Rae's", is an online platform that allows users to purchase customised products and gifts. By using this website, you agree to be bound by these terms and conditions.
Product Descriptions
Riella-Rae's attempts to be as accurate as possible when describing the products available for purchase on the website. However, we do not guarantee that product descriptions, prices or any other content available on the site are error-free, complete, current, or reliable.
Orders and Payment
Riella-Rae's accepts payment through various methods including credit/debit cards, PayPal and bank transfers. You confirm that the credit/debit card or PayPal account being used for payment is yours. All transactions are processed securely through a third-party payment processor.
Shipping and Delivery
Riella-Rae's will ship the purchased products to the address provided by the customer during the order process. Delivery times will vary depending on the shipping destination and other factors. Riella-Rae's is not responsible for any delays caused by the shipping carrier.
Return and Refund Policy
Riella-Rae's accepts returns and refunds under the following conditions:
If the product received is damaged or defective, we will provide a full refund or replacement.
If the customer is not satisfied with the product, they can return it within 14 days of receiving it for a full refund, provided that the product is in its original condition and packaging.
Shipping costs for returned products will be borne by the customer.
Limitation of Liability
Riella-Rae's will not be liable for any damages arising from the use of the website or the purchase of products from the site. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.
Intellectual Property
All content included on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Riella-Rae's and is protected by international copyright laws.
Changes to Terms and Conditions
Riella-Rae's reserves the right to make changes to these terms and conditions at any time. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.
Governing Law
These terms and conditions will be governed by and construed in accordance with the laws of the jurisdiction in which the website is operated.
Dispute Resolution
Any disputes arising out of or related to these terms and conditions or the use of this website will be resolved through binding arbitration.
Contact Information
For any questions or concerns regarding these terms and conditions or the use of this website, please contact us at info@riellaraes.com
Last Updated: 04/01/2025